It gets to know your business. And keeps finding what’s missing.
Your business changes. Your AI’s knowledge should keep up.
Start with what you already know.
Build Worldie’s knowledge from your website, documents, menus, business information and guided setup. Add updates through text, voice notes or photos, and bring in relevant information from connected sources.
Different specialists can have their own knowledge, so the right details support the right conversation.
Turn unanswered questions into better answers.
Worldie records gaps, spots recurring questions and brings suggested additions back to your team in a daily email. Management can see where information is missing or unclear, rather than having to discover it in the inbox.
Your team checks the suggestions and supplies the correct information. Worldie can use those updates in future replies; your policies and service commitments remain yours to set.
Remember the person, not just the question.
Preferences and relevant conversation history help make future interactions more personal. Shared profiles and group insights can extend that continuity across participating locations.
Their language. Your team’s language.
Customers can ask in the language they are comfortable using. Worldie responds in that language, while tickets, alerts and summaries reach your team in its chosen working language, with the original message alongside.
Know when to bring in a person.
Reply checks help flag unsupported information and promises the system cannot fulfil. When a request needs human attention, your team receives the context to take over.
Better-informed service. Clearer feedback. People in control.